Here are the most common questions our guests ask. If you cannot find what you are looking for, please feel free to contact us.
PrestigeStay Horizon is a 5-star luxury casino resort located in Finland. We offer world-class gaming, fine dining, premium bars, a shopping mall, luxury accommodation, a spa, and live entertainment — all under one roof.
In Finland, the legal age for entering a casino is 18 years. All guests must present valid identification upon entry to the gaming floor.
No, the casino is open to both hotel guests and visitors. However, hotel guests may enjoy exclusive privileges and packages that include gaming credits and other benefits.
We offer multiple dining venues including our flagship Aurora Restaurant for fine dining, The Horizon Bar for cocktails and light bites, The Northern Pub for hearty pub fare, and a shopping mall food court. Each venue offers a distinct atmosphere and menu.
Smart casual attire is recommended for the casino floor and our fine dining restaurant. The pub and shopping mall have a more relaxed dress code. We kindly ask guests to avoid sportswear and beachwear in the evening venues.
Yes, our full-service spa and wellness centre features traditional Finnish saunas, steam rooms, treatment rooms, and a relaxation area. A range of massages and beauty treatments is available by appointment.
Absolutely. We offer versatile event spaces suitable for conferences, private parties, weddings, and corporate gatherings. Our events team can help tailor a package to your needs. Please contact us for more information.
Yes, PrestigeStay Horizon is fully accessible. We offer accessible rooms, ramps, lifts, and dedicated facilities throughout the resort. Please let us know any specific requirements when booking so we can ensure your comfort.
We are committed to responsible gaming. We provide self-exclusion options, trained staff to assist guests, and information on support services. We encourage all guests to play responsibly and within their means.
We offer a limited number of pet-friendly rooms. Please contact us in advance to check availability and to make arrangements for your pet's stay.
